This could be because your display is out of range and not communicating with the smart meter. You can check the signal strength from the Quick Access menu. If the display cannot communicate with the smart meter, it will show “Connecting to smart meter…” when the monitor is turned on. If the display shows ‘Lost network’ or ‘Not commissioned’, then contact your energy provider.
Modified on: Fri, 22 Nov, 2019 at 11:57 AM
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